Refund policy
Transaction Errors
- If the customer paid twice for a transaction, One of the transaction amount will be refunded via the same payment source within 7-10 working days.
Cancellation and Refund Policy
- You can cancel the order before the order has been shipped.
- Once the item has been shipped, the cancellation request cannot be processed.
- Products purchased will not be eligible for any return/refund/exchange unless you have received them in a poor condition.